Values
We listen
Our first job is to understand your needs and the pressures you face. Only by listening carefully, can we provide you with the best marketing plans to move your organisation forward. We listen:
- Actively – In all our conversations, we are inquisitive and curious. Expect us to ask lots of questions as we drill to the core of what you do.
- Widely – We get the best picture of an organisation when we see it from different perspectives. This is especially true when we look at the challenges and opportunities it faces. We build a comprehensive picture by speaking to leadership teams, staff teams, customers and service users, supporters, and other stakeholders.
We speak
After listening carefully to your needs, we will talk with you so that we can help you elevate your marketing. This is a crucial step in delivering value to you so we commit to:
- Simplicity – Most of our clients aren’t marketers and they don’t have time to become experts in marketing speak. Our job is to help you reach your target audience and achieve your goals, we’re not going to achieve that if we confuse you with the words we use.
- Straightforwardly – Our clients are busy people, they don’t have time to wade through a lot of information which isn’t essential. Thick, dense documents might look impressive but we do the detailed work and produce straightforward actions with just the relevant information so that you are able to take decisions.
We stay
Relationships are important in marketing. We exemplify that through the way we work. We don’t sweep in and fly away when our work is complete. Even if we’ve finished our formal work with you, we are only a call or email away. We are here to help and always enjoy hearing how you are getting on.
We make a positive impact
This is what gets us into the office day after day!
We love working with our clients who are making a positive change in the world and to people’s lives. It’s a joy to help people like you maximise the impact you have through strategic marketing.
